- The first thing you want to do is to check which account you're signed in to. Many students have 2 or more accounts on our website so make sure you're signed into the one you purchased under. If you're not sure which is the correct account, check the email the receipt was sent to.
- If you're signed into the correct account, check your date of enrollment. If your course/bundle has expired, you may not see it in your dashboard. If you'd like to continue studying, contact us to be reactivated.
- You can see when your courses expire through My Account > Order History (https://courses.pnclearning.com/account/orders)
